Service Sales Engineer (Southeastern US)

US-FL-Jacksonville
Job ID
P01658
# Positions
1
Experience (Years)
5
Category
Engineered Sales

Overview

 

This individual must establish and/or strengthen customer contacts within the assigned territory through a combination of face to face selling, good customer service practices, as well as being focused at securing budgeted sales volume on aftermarket related products and services.  Furthermore, obtain assigned bookings on aftermarket products and services.   The incumbent will act as the principal customer interface.  Acquisition of skills and experience in various repair procedures.   They will act as the customer advocate to the company as well as the company advocate to the customer.  They will also need to identify potential markets currently not being penetrated, for future sales growth.

 

This role will be based in Southeastern US - mainly North and South Carolina, Tennessee, N. Alabama. Travel expectations will be up to 75% or as needed to visit customers within the given region of responsibility.

 

While Jacksonville, FL is the reporting location, this is a remote position covering the stated territory.

Responsibilities

 

  • Obtain assigned bookings on Aftermarket products and services to ensure budgeted sales revenue.
  • Develop existing customers pursuing both traditional and non-traditional products.
  • Face to Face selling skills presentation capabilities territory management.
  • Identify and contact new customers to further expand sales base and revenue potential.
  • Manage time and expenses to ensure coverage of key revenue sources while pursuing new target areas.
  • Assist in preparation of and submit proposals.
  • Negotiate commercial terms of sale.
  • As principal customer interface, advise management of changing customer market requirements.
  • Complete monthly market opportunity forecast through CRM entry and updates.
  • Recommend actions to counter or take advantage of a competitor's position i.e. price, lead time, or product differentiation related needs.
  • Submit annual analysis and forecast of sales territory.
  • Complete special projects as assigned by Sales or Marketing Management.
  • Acquire skills and experience in various repair procedures and techniques to maintain appropriate level of expertise and facilitate continued sales.
  • Act as customer advocate in matters involving communication of requirements and execution of responsibilities. Ex: Monitor schedule of key orders to insure on-time completion.
  • Provide feedback loop to Jeannette/Corp and/or shop(s) on any quality related problems.

 

Qualifications

  • Engineering degree (BSME preferred) or equivalent experience. Five or more years of work-related experience.
  • Thorough technical knowledge of rotating mechanical equipment design, operation, application, and maintenance.
  • Mechanical aptitude and intuition.
  • A thorough commercial knowledge of assigned industries and overview of typical processes.
  • Field sales, service representative, market or application experience in the same products and markets.
  • Repair techniques and maintenance procedure updates useful.
  • Basic training in the repair of non-Elliott rotating equipment, e.g. combustion turbines, large steam turbines.
  • The ability to translate technical knowledge and skills into saleable ideas and proposals.
  • The ability to communicate quickly, clearly, forcefully and tactfully with customers.
  • Strong interpersonal skills with an ability to communicate with craft labor and business professionals.
  • Verbal and written communication skills.
  • Promotional and selling skills to go after and close business in both familiar and new markets.

 

Elliott is a tobacco and drug free workplace. In accordance with U.S. Federal regulations, Elliott Group is an EEO/AA employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. Members of underrepresented groups are encouraged to apply.

No agency submissions please. NOTE: Resumes submitted to any Elliott Group employee without a current, signed and valid contract in place with the Elliott Group Recruiting team in Houston, TX or Jeannette, PA will become the property of Elliott Group and no search fees will be paid.

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