• CRM Analyst

    Location US-PA-Jeannette
    Job ID
    # Positions
    Experience (Years)
  • Overview

    The CRM Analyst is responsible for supporting the Cryodynamic Products (CP) Sales organizations as the key super-user of the “Salesforce” CRM tool and by also providing leadership to all members of the sales team as it pertains to the system’s use, maintenance, data integrity, interface and reporting aspects.  This role is a key, go-to person for the Sales organization and is responsible for preparing and reporting all departmental data to internal customers such as Finance and Sr. Management on a monthly, quarterly and annual basis.


    This position is responsible for continually assisting in finding ways to automate business processes into the CRM system.  They will need to lead/assist team workshops to map out current state and future state using Visio and incorporate the improvements into the CRM system by assisting in designing page layouts and defining the data that needs to be gathered.  They will lead continuous roll-out sessions in their business unit.  This job will design management presentations through the effective use of visuals, charts, and clear cohesive messages.


    • Support the Sales Organization through SF leadership, maintain super-user status and carry data integrity facilitator responsibilities
    • Support the sales & contracts team in the creation and maintenance of new purchase orders as they pertain to Salesforce and ERP, performing steps necessary to maintain pipeline and document data integrity
    • Assist new agent acquisitions, files, contracts and data integrity as they pertain to Salesforce
    • Perform month-end close activities including forecasting and various system data integrity activities
    • Coordination of the sales organization for items such as annual team meetings, PTO calendars, travel calendars and related communication therein
    • Maintain training history, procedure maintenance, related training documents and schedule/arrange for refresher training as required for Sales & Marketing organization



    • Bachelor’s degree in a business-related field
    • At least 3 years’ experience in CRM management
    • Experience in simultaneously managing multiple deadlines, milestones and meeting commitments
    • Previous experience in Project Management
    • Proficient in Microsoft Office, creating presentations in PowerPoint, and advanced Excel experience
    • Excellent organizational, interpersonal, analytical and communication skills; highly detail oriented
    • Self-motivated with the ability to work independently as well as in a team environment


    • Proficiency with desktop publishing and design programs (Adobe Suite: Illustrator, In-Design, Photo Shop etc) and web design (HTML and CSS2, web standards).
    • Pump industry or manufacturing experience


    Elliott is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Elliott is a drug free workplace.


    No agency submissions please. NOTE: Resumes submitted to any Elliott Group employee without a current, signed and valid contract in place with the Elliott Group recruiting team will become the property of Elliott Group and no search fees will be paid.


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