Source Coordinator (Service Parts)

Location US-PA-Jeannette
Job ID
# Positions
Experience (Years)


Schedule Elliott Service Center orders requiring Jeannette manufacturing input from order entry to shipment.  Meet and schedule on-time delivery requirements for orders with the internal and external suppliers of the Service Parts division. Determine manufacturing or purchasing sourcing decisions based on lead time and cost.  Plan and execute Service Parts capital projects to insure on-time delivery to meet customer need-by date.  Design and implement Service Parts operation metrics to measure on-time delivery from supply sources.


  • Establish intermediate schedule points to support the scheduled shipping dates with regard to purchase orders and production.
  • Make order scheduling decisions for Elliott Service Center orders by interfacing with manufacturing leads to determine if capacity is available.
  • Create a daily Service Parts Visibility Report to forecast, prioritize, and make judgment of what service parts are to be purchased or manufactured based on capacity and lead time to insure customer promised completion dates are achieved.
  • Establish schedule points within the Oracle system.
  • Schedule order completion dates in the Oracle system for Elliott Service Centers and Jeannette testing facility for all orders requiring rotor At-Speed Balances, unit load tests and special part calibrations. This entails entering orders in Oracle, creation of part numbers, Customer Material Authorizations, manufacturing discreet jobs and scheduling of bills of lading.
  • Create a Service Parts Operation Revenue and Booking report on a bi-weekly basis and review with Global Service business unit operation management of the monthly and year-to-date progress.
  • Development, application and adherence of formal tracking metrics reporting for on-time delivery of internal and external suppliers.
  • Review customer delivery requirements with the Service Parts Inside Sales Representatives.
  • Maintain customer relationships, if required, through direct interface associated with assigned projects.
  • Make schedule decisions for situations that require emergency service parts delivery in the Oracle system with regards to either purchase or manufacture to meet the required ship date.
  • Advise the Service Parts Master Schedulers and Purchasing Agents with items information in Oracle to ensure information is current with regard to lead times, make/buy determination and stocking level.
  • Administer the Service Parts backlog and advise the Service Parts Materials Manager of what orders will ship within the forecasted month.
  • Advise the Service Parts Warehouse Manager and Shipping Coordinator by prioritizing of order shipments to meet monthly sales forecasts.
  • Plan, organize and coordinate a variety of activities.


  • Bachelor degree in Business or related field.
  • Three years of production and production planning experience.
  • Knowledge of Supply Chain methodology.
  • Knowledge of rotating equipment.
  • Knowledge of the purchasing and manufacturing processes as they relate to rotating equipment.
  • Knowledge and skills to perform MRP processes in the Oracle or other ERP systems.
  • Knowledge of master scheduling techniques and how it affects inventory levels and on-time shipments.
  • Computer skills and associated software proficiency, particularly in Excel and Access.
  • Self-starter with the ability to work within compressed time frames, well organized, and the ability to handle multiple tasks and priorities simultaneously.
  • Ability to communicate effectively, both written and oral.
  • Strong analytical and problem solving skills.


Elliott is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Elliott is a drug free workplace.


No agency submissions please. NOTE: Resumes submitted to any Elliott Group employee without a current, signed and valid contract in place with the Elliott Group recruiting team will become the property of Elliott Group and no search fees will be paid.


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